Having trouble uploading ID?
ID Image Upload Requirements
tZERO Securities may require a Document Verification with your application in order to verify your identity.
1) You may receive a request for additional information which may include a request for ID:
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See General Onboarding Questions | tZERO Help Center for acceptable IDs.
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The request will come via SMS for US customers or Emailed to scan “QR code” for International customers.
See General Onboarding Questions | tZERO Help Center for acceptable IDs.
The request will come via SMS for US customers or Emailed to scan “QR code” for International customers.
2) Click Start Verification
3) Click “Agree” to consent to term and consent
4) Select the ID being uploaded and follow instructions on screen.
All IDs must meet the following criteria:
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All four corners of your ID must be visible against a contrasting backdrop
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Do not hold your ID when taking a photo
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Do not have a glare when taking the photo
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Do not take a screenshot of an existing image
All four corners of your ID must be visible against a contrasting backdrop
Do not hold your ID when taking a photo
Do not have a glare when taking the photo
Do not take a screenshot of an existing image
Most smartphones have a camera that is able to take a photo that meets the above requirements.
For questions regarding your Secondary Trading account, contact support@tzero.com
For questions about investing in a Primary Issuance, contact investor_support@tzero.com