Skip to content
English - United States
  • There are no suggestions because the search field is empty.

How to Create a tZERO Securities account | tZERO Help Center

How to Create a tZERO Securities account

Steps on how to create a tZERO Securities account

Written by Customer Support

Please refer to the following before starting this process:

General Help

What browsers are supported?

Information to open an account?

Entity Account Onboarding Requirements

Click Here for steps on Creating a Primary Issuance Account

Click Here for steps on Creating a Secondary Trading Account

Secondary Trading Account Creation

Create Account

  1. Select Account Type
    ***If you hold shares in a security that is trading or will be trading in the future on tZERO Securities, please make sure your account type matches that of your original investment - ex: if you invested as an individual please select individual account type***

  2. Enter your email address

  3. Create your password

    1. tZERO passwords must have the following requirements:

      1. 1 lower case letter

      2. 1 upper case letter

      3. 1 specific special character

      4. 1 number

      5. minimum of 8 characters

      6. No spaces

    2. If you enter a password correctly, a green checkbox will be appear by each of the requirements

Visit www.tzero.com/investors/register

Select Account Type
***If you hold shares in a security that is trading or will be trading in the future on tZERO Securities, please make sure your account type matches that of your original investment - ex: if you invested as an individual please select individual account type***

Enter your email address

Create your password

  1. tZERO passwords must have the following requirements:

    1. 1 lower case letter

    2. 1 upper case letter

    3. 1 specific special character

    4. 1 number

    5. minimum of 8 characters

    6. No spaces

  2. tZERO passwords must have the following requirements:

    1. 1 lower case letter

    2. 1 lower case letter

    3. 1 upper case letter

    4. 1 upper case letter

    5. 1 specific special character

    6. 1 specific special character

    7. 1 number

    8. 1 number

    9. minimum of 8 characters

    10. minimum of 8 characters

    11. No spaces

    12. No spaces

    13. If you enter a password correctly, a green checkbox will be appear by each of the requirements

    14. If you enter a password correctly, a green checkbox will be appear by each of the requirements

      Verification

      1. Select your verification

        1. If you live inside the US, you have two options for 2 factor authentication:

          1. SMS

          2. Google Authenticator

        2. If you live outside the US, you can only select Google Authenticator

      2. Complete the setup and enter the 6 digit verification code

      Select your verification

      1. If you live inside the US, you have two options for 2 factor authentication:

        1. SMS

        2. Google Authenticator

      2. If you live inside the US, you have two options for 2 factor authentication:

        1. SMS

        2. SMS

        3. Google Authenticator

        4. Google Authenticator

        5. If you live outside the US, you can only select Google Authenticator

        6. If you live outside the US, you can only select Google Authenticator

          Complete the setup and enter the 6 digit verification code

          Personal Info

          *** We encourage you to NOT use the autofill feature on your browser as it may create data input issues ***

          1. Enter your name

          2. Enter your DOB

          3. Enter your Phone Number

          4. Enter your Address

          5. Enter Tax ID / SSN

            1. If country of taxation is not the same as physical address, you will be asked to provide tax id country.

            2. If country of citizenship is not the same as physical address, you will be asked to provide country of citizenship

          Enter your name

          Enter your DOB

          Enter your Phone Number

          Enter your Address

          Enter Tax ID / SSN

          1. If country of taxation is not the same as physical address, you will be asked to provide tax id country.

          2. If country of taxation is not the same as physical address, you will be asked to provide tax id country.

          3. If country of citizenship is not the same as physical address, you will be asked to provide country of citizenship

          4. If country of citizenship is not the same as physical address, you will be asked to provide country of citizenship

            Investor Info

            1. Select your Investor Purpose

            2. Answer "Are you ok trading low trade volume (illiquid) securities?"

            3. Affirm your affiliation status

            4. Enter your employment information

            Select your Investor Purpose

            Answer "Are you ok trading low trade volume (illiquid) securities?"

            Affirm your affiliation status

            Enter your employment information

            Review Details

            1. Review all the details on your application

              1. If there is any issues, you should see a red box highlighting the field with the issue

            Review all the details on your application

            1. If there is any issues, you should see a red box highlighting the field with the issue

            2. If there is any issues, you should see a red box highlighting the field with the issue

              Finish Application

              1. Please be sure to review all of the disclosures presented

                1. Please only check the disclosure box if you agree to the Terms & Conditions presented to you

              2. Type your name for your signature

                1. The signature field must match exactly as the name entered when you began your application

              Please be sure to review all of the disclosures presented

              1. Please only check the disclosure box if you agree to the Terms & Conditions presented to you

              2. Please only check the disclosure box if you agree to the Terms & Conditions presented to you

                Type your name for your signature

                1. The signature field must match exactly as the name entered when you began your application

                2. The signature field must match exactly as the name entered when you began your application

                  Important to note:

                  • Applications can take up to 5 business days for review

                  • You will not be able to fund your account until your application is approved

                    • This includes money and/or securities

                  • You should receive an e-mail from tZERO confirming that:

                    • Your application has been approved
                      OR

                    • Your application was rejected, for a variety of reasons, and requires your correction

                      • Examples of common rejection reasons include:

                        • DOB formatting errors - please enter in: YEAR/MONTH/DATE

                        • Address issues - entering a PO box as a physical location

                        • The ID provided with your application has expired

                  Applications can take up to 5 business days for review

                  You will not be able to fund your account until your application is approved

                  • This includes money and/or securities

                  • This includes money and/or securities

                    You should receive an e-mail from tZERO confirming that:

                    • Your application has been approved
                      OR

                    • Your application has been approved
                      OR

                    • Your application was rejected, for a variety of reasons, and requires your correction

                      • Examples of common rejection reasons include:

                        • DOB formatting errors - please enter in: YEAR/MONTH/DATE

                        • Address issues - entering a PO box as a physical location

                        • The ID provided with your application has expired

                    • Your application was rejected, for a variety of reasons, and requires your correction

                      • Examples of common rejection reasons include:

                        • DOB formatting errors - please enter in: YEAR/MONTH/DATE

                        • Address issues - entering a PO box as a physical location

                        • The ID provided with your application has expired

                      • Examples of common rejection reasons include:

                        • DOB formatting errors - please enter in: YEAR/MONTH/DATE

                        • DOB formatting errors - please enter in: YEAR/MONTH/DATE

                        • Address issues - entering a PO box as a physical location

                        • Address issues - entering a PO box as a physical location

                        • The ID provided with your application has expired

                        • The ID provided with your application has expired

                          You may receive a request for additional information which may include a request for ID see Having trouble uploading ID? | tZERO Help Center for further instructions on Document Verification.

                          For questions regarding your Secondary Trading account, contact support@tzero.com

                          Primary Issuance Investing Account Creation

                          List of offerings

                          • For a full list of offerings, please click here

                          For a full list of offerings, please click here

                          Creating an account

                          1. Click on “get started” on the offering you wish to invest in.

                            1. You may be prompted to the issuer website, if so you will need to select “invest now”/”become a shareholder”

                          2. Enter User Information

                            1. Enter email address

                            2. Create password

                              1. Password Requirements:

                                1. Minimum 8 characters

                                2. At least one upper case letter [A-Z]

                                3. At least one lower case letter [a-z]

                                4. At least one number

                                5. Cannot contain a space

                                6. Allowed special characters: !@#$%-_

                            3. Enter phone number

                            4. Click Save & Continue

                          Click on “get started” on the offering you wish to invest in.

                          1. You may be prompted to the issuer website, if so you will need to select “invest now”/”become a shareholder”

                          2. You may be prompted to the issuer website, if so you will need to select “invest now”/”become a shareholder”

                            Enter User Information

                            1. Enter email address

                            2. Enter email address

                            3. Create password

                              1. Password Requirements:

                                1. Minimum 8 characters

                                2. At least one upper case letter [A-Z]

                                3. At least one lower case letter [a-z]

                                4. At least one number

                                5. Cannot contain a space

                                6. Allowed special characters: !@#$%-_

                            4. Create password

                              1. Password Requirements:

                                1. Minimum 8 characters

                                2. At least one upper case letter [A-Z]

                                3. At least one lower case letter [a-z]

                                4. At least one number

                                5. Cannot contain a space

                                6. Allowed special characters: !@#$%-_

                              2. Password Requirements:

                                1. Minimum 8 characters

                                2. Minimum 8 characters

                                3. At least one upper case letter [A-Z]

                                4. At least one upper case letter [A-Z]

                                5. At least one lower case letter [a-z]

                                6. At least one lower case letter [a-z]

                                7. At least one number

                                8. At least one number

                                9. Cannot contain a space

                                10. Cannot contain a space

                                11. Allowed special characters: !@#$%-_

                                12. Allowed special characters: !@#$%-_

                                13. Enter phone number

                                14. Enter phone number

                                15. Click Save & Continue

                                16. Click Save & Continue

                                  Verification

                                  • Email verification will be sent to the email address provided

                                    • Once received, click on verify your email address link from the email body.

                                  Email verification will be sent to the email address provided

                                  • Once received, click on verify your email address link from the email body.

                                  • Once received, click on verify your email address link from the email body.

                                    Account Information

                                    1. Select the type of account you wish to invest with

                                      1. Options include: Individual, Joint, Corporation, LLC, Partnership and Trust

                                        1. If opening an entity account type click here for further instructions.

                                    2. Enter your name

                                    3. Enter your physical address

                                      1. If mailing address is different, then check off the default mailing address is the same as physical address above and manually enter your mailing address.

                                    4. Enter your Date of birth

                                    5. Enter your Tax Country

                                      1. If in the US, SSN will be required.

                                      2. If in an international country, tax ID number will be required.

                                    6. You will need to agree to T&C and Privacy disclosures in order to proceed

                                    7. Click Save & Continue

                                    Select the type of account you wish to invest with

                                    1. Options include: Individual, Joint, Corporation, LLC, Partnership and Trust

                                      1. If opening an entity account type click here for further instructions.

                                    2. Options include: Individual, Joint, Corporation, LLC, Partnership and Trust

                                      1. If opening an entity account type click here for further instructions.

                                      2. If opening an entity account type click here for further instructions.

                                        Enter your name

                                        Enter your physical address

                                        1. If mailing address is different, then check off the default mailing address is the same as physical address above and manually enter your mailing address.

                                        2. If mailing address is different, then check off the default mailing address is the same as physical address above and manually enter your mailing address.

                                          Enter your Date of birth

                                          Enter your Tax Country

                                          1. If in the US, SSN will be required.

                                          2. If in the US, SSN will be required.

                                          3. If in an international country, tax ID number will be required.

                                          4. If in an international country, tax ID number will be required.

                                            You will need to agree to T&C and Privacy disclosures in order to proceed

                                            Click Save & Continue

                                            Investment & Subscription Agreement

                                            1. Enter your investment amount

                                              1. click save

                                                1. If after clicking save, you would like to make a change to the amount, you can update the amount by clicking on the pencil icon.

                                            Enter your investment amount

                                            1. click save

                                              1. If after clicking save, you would like to make a change to the amount, you can update the amount by clicking on the pencil icon.

                                            2. click save

                                              1. If after clicking save, you would like to make a change to the amount, you can update the amount by clicking on the pencil icon.

                                              2. If after clicking save, you would like to make a change to the amount, you can update the amount by clicking on the pencil icon.

                                                1. The subscription agreement selection will populate on screen, detailing Description, Amount, ID, and Contract

                                                  1. Under Contract click Sign Document

                                                    1. You will be directed to a DocuSign subscription agreement to complete

                                                  2. Once complete, click Save & Continue

                                                The subscription agreement selection will populate on screen, detailing Description, Amount, ID, and Contract

                                                1. Under Contract click Sign Document

                                                  1. You will be directed to a DocuSign subscription agreement to complete

                                                2. Under Contract click Sign Document

                                                  1. You will be directed to a DocuSign subscription agreement to complete

                                                  2. You will be directed to a DocuSign subscription agreement to complete

                                                  3. Once complete, click Save & Continue

                                                  4. Once complete, click Save & Continue

                                                    Payment

                                                    1. Select method of payment

                                                      1. Pay by ACH

                                                        1. Click on Connect Bank Account

                                                          1. you will be directed to Plaid to complete linking your banking details

                                                            1. you can search or select your bank account

                                                              1. Click continue to log in

                                                              2. Enter Username

                                                              3. Enter Password

                                                            2. Or select link with account numbers (Micro Deposit)

                                                              1. Enter routing number

                                                              2. Enter account number

                                                      2. Pay by Wire Transfer

                                                    2. Click Save & Continue

                                                    Select method of payment

                                                    1. Pay by ACH

                                                      1. Click on Connect Bank Account

                                                        1. you will be directed to Plaid to complete linking your banking details

                                                          1. you can search or select your bank account

                                                            1. Click continue to log in

                                                            2. Enter Username

                                                            3. Enter Password

                                                          2. Or select link with account numbers (Micro Deposit)

                                                            1. Enter routing number

                                                            2. Enter account number

                                                    2. Pay by ACH

                                                      1. Click on Connect Bank Account

                                                        1. you will be directed to Plaid to complete linking your banking details

                                                          1. you can search or select your bank account

                                                            1. Click continue to log in

                                                            2. Enter Username

                                                            3. Enter Password

                                                          2. Or select link with account numbers (Micro Deposit)

                                                            1. Enter routing number

                                                            2. Enter account number

                                                      2. Click on Connect Bank Account

                                                        1. you will be directed to Plaid to complete linking your banking details

                                                          1. you can search or select your bank account

                                                            1. Click continue to log in

                                                            2. Enter Username

                                                            3. Enter Password

                                                          2. Or select link with account numbers (Micro Deposit)

                                                            1. Enter routing number

                                                            2. Enter account number

                                                        2. you will be directed to Plaid to complete linking your banking details

                                                          1. you can search or select your bank account

                                                            1. Click continue to log in

                                                            2. Enter Username

                                                            3. Enter Password

                                                          2. you can search or select your bank account

                                                            1. Click continue to log in

                                                            2. Click continue to log in

                                                            3. Enter Username

                                                            4. Enter Username

                                                            5. Enter Password

                                                            6. Enter Password

                                                            7. Or select link with account numbers (Micro Deposit)

                                                              1. Enter routing number

                                                              2. Enter account number

                                                            8. Or select link with account numbers (Micro Deposit)

                                                              1. Enter routing number

                                                              2. Enter routing number

                                                              3. Enter account number

                                                              4. Enter account number

                                                              5. Pay by Wire Transfer

                                                              6. Pay by Wire Transfer

                                                                Click Save & Continue

                                                                Accreditation

                                                                We utilize Verify Investor to verify accreditation status.

                                                                Please refer to the following helpful FAQ

                                                                For Joint accounts - Joint User Information

                                                                1. Select your specific joint account type

                                                                  1. Joint tenants with rights of survivorship

                                                                  2. Joint tenants in common

                                                                2. Enter joint holder's name

                                                                3. Enter joint holder’s physical address

                                                                  1. If mailing address is different, then check off the default mailing address is the same as physical address above and manually enter your mailing address

                                                                4. Click Save & Continue

                                                                Select your specific joint account type

                                                                1. Joint tenants with rights of survivorship

                                                                2. Joint tenants with rights of survivorship

                                                                3. Joint tenants in common

                                                                4. Joint tenants in common

                                                                  Enter joint holder's name

                                                                  Enter joint holder’s physical address

                                                                  1. If mailing address is different, then check off the default mailing address is the same as physical address above and manually enter your mailing address

                                                                  2. If mailing address is different, then check off the default mailing address is the same as physical address above and manually enter your mailing address

                                                                    Click Save & Continue

                                                                    Joint holder’s Verification

                                                                    1. Email verification will be sent to the joint holder’s email address provided

                                                                      1. Once received, click on apply to Joint Account link from the email body.

                                                                    Email verification will be sent to the joint holder’s email address provided

                                                                    1. Once received, click on apply to Joint Account link from the email body.

                                                                    2. Once received, click on apply to Joint Account link from the email body.

                                                                      1. Joint holder’s email address and password setup

                                                                        1. Enter email address

                                                                        2. Create password

                                                                          1. Password Requirements:

                                                                            1. Minimum 8 characters

                                                                            2. At least one upper case letter [A-Z]

                                                                            3. At least one lower case letter [a-z]

                                                                            4. At least one number

                                                                            5. Cannot contain a space

                                                                            6. Allowed special characters: !@#$%-_

                                                                        3. Enter phone number

                                                                        4. Click Save & Continue

                                                                      2. Once logged back in; you will be prompt to setup Two-Factor Authentication

                                                                        1. Select one of the following (based on applicable options):

                                                                          1. If you live inside the US, you have two options to pick from:

                                                                            1. Use an authenticator app

                                                                            2. Use phone (SMS)

                                                                          2. If you live outside the US, you can only select Authenticator App:

                                                                            1. Use an authenticator app

                                                                      3. Joint holder holder will need to agree to T&C and Privacy disclosures in order to proceed

                                                                      4. Click Save & Continue

                                                                      Joint holder’s email address and password setup

                                                                      1. Enter email address

                                                                      2. Enter email address

                                                                      3. Create password

                                                                        1. Password Requirements:

                                                                          1. Minimum 8 characters

                                                                          2. At least one upper case letter [A-Z]

                                                                          3. At least one lower case letter [a-z]

                                                                          4. At least one number

                                                                          5. Cannot contain a space

                                                                          6. Allowed special characters: !@#$%-_

                                                                      4. Create password

                                                                        1. Password Requirements:

                                                                          1. Minimum 8 characters

                                                                          2. At least one upper case letter [A-Z]

                                                                          3. At least one lower case letter [a-z]

                                                                          4. At least one number

                                                                          5. Cannot contain a space

                                                                          6. Allowed special characters: !@#$%-_

                                                                        2. Password Requirements:

                                                                          1. Minimum 8 characters

                                                                          2. Minimum 8 characters

                                                                          3. At least one upper case letter [A-Z]

                                                                          4. At least one upper case letter [A-Z]

                                                                          5. At least one lower case letter [a-z]

                                                                          6. At least one lower case letter [a-z]

                                                                          7. At least one number

                                                                          8. At least one number

                                                                          9. Cannot contain a space

                                                                          10. Cannot contain a space

                                                                          11. Allowed special characters: !@#$%-_

                                                                          12. Allowed special characters: !@#$%-_

                                                                          13. Enter phone number

                                                                          14. Enter phone number

                                                                          15. Click Save & Continue

                                                                          16. Click Save & Continue

                                                                            Once logged back in; you will be prompt to setup Two-Factor Authentication

                                                                            1. Select one of the following (based on applicable options):

                                                                              1. If you live inside the US, you have two options to pick from:

                                                                                1. Use an authenticator app

                                                                                2. Use phone (SMS)

                                                                              2. If you live outside the US, you can only select Authenticator App:

                                                                                1. Use an authenticator app

                                                                            2. Select one of the following (based on applicable options):

                                                                              1. If you live inside the US, you have two options to pick from:

                                                                                1. Use an authenticator app

                                                                                2. Use phone (SMS)

                                                                              2. If you live inside the US, you have two options to pick from:

                                                                                1. Use an authenticator app

                                                                                2. Use an authenticator app

                                                                                3. Use phone (SMS)

                                                                                4. Use phone (SMS)

                                                                                5. If you live outside the US, you can only select Authenticator App:

                                                                                  1. Use an authenticator app

                                                                                6. If you live outside the US, you can only select Authenticator App:

                                                                                  1. Use an authenticator app

                                                                                  2. Use an authenticator app

                                                                                    Joint holder holder will need to agree to T&C and Privacy disclosures in order to proceed

                                                                                    Click Save & Continue

                                                                                    For questions about investing in a Primary Issuance, contact investor_support@tzero.com