Order Rejected

Guidance on possible reasons your order may be rejected

Written by Customer Support

If you are experiencing order rejects, please review the below guidance on potential solutions:

You may be submitting a wash sale
- For more information on wash sales, please Click Here
You may be entering an order too far away from the market
- Your order cannot be 10% higher or lower than the current market price
You may not have the security to sell
- For more information please Click Here
You may not have the sufficient cash to buy
- For more information please Click Here
Your account application has not been completed
- You will be prompted at the home page to complete your application by clicking "Continue Setup"
Your application has not been approved
- You cannot place a trade until your application has been completed, submitted, and approved by tZERO Securities, and it can take up to 5 business days for your application to be reviewed

You may be submitting a wash sale

For more information on wash sales, please Click Here

You may be entering an order too far away from the market

Your order cannot be 10% higher or lower than the current market price

You may not have the security to sell

For more information please Click Here

You may not have the sufficient cash to buy

For more information please Click Here

Your account application has not been completed

You will be prompted at the home page to complete your application by clicking "Continue Setup"

Your application has not been approved

You cannot place a trade until your application has been completed, submitted, and approved by tZERO Securities, and it can take up to 5 business days for your application to be reviewed

For questions regarding your Secondary Trading account, contact support@tzero.com

For questions about investing in a Primary Issuance, contact investor_support@tzero.com